Privacy Policy

Last updated: May 2026

1. Information We Collect

We collect information that you provide directly to us when you create an account, update your profile, or list a business:

Identity Data: Name, phone number (primary identifier), and email address.
Profile Data: Profile photos, business photos, and business descriptions.
Usage Data: Information about how you use our platform, including booking history and interactions with vendors.

2. How We Use Your Information

Your information is primarily used to provide and improve the BookMe service. This includes authenticating your identity via OTP, processing bookings, and allowing Vendors to contact you regarding your appointments.

3. Data Storage & Security

We take security seriously. Your data is stored securely using industry-standard encryption. Photos are stored using secure cloud storage (S3), and sensitive identifiers are protected behind our authentication layers.

4. Third-Party Services

We may share necessary data with third-party partners to facilitate specific features, such as payment processing (eSewa) or notification services. These partners are required to protect your data and only use it for the specified purpose.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]